ПКВЯз. Англ. Бизнес курс. Часть 1

Correspond the left and right parts

• dirty Bill of Landing
• быть заинтересованным в
• we wish to enquire
• мы хотели бы узнать
• to be interested in
• коносамент с оговорками

Which of the two assertions are true and which are false? A) Simplicity and brevity help the writer of a letter as much as the recipient, and that probably means an angry reply B) A confused, over-long and unclear letter may be left waiting until someone explains its meaning, and this may mean delays

• А- true, В- true
• А- false, В- true
• А-true, В-false
• А- false, В- false

Which of the two assertions are true and which are false? A) The telex is a quick and efficient method of communication between subscribers in many parts of the world, especially in tribal settlements of equatorial Africa B) It is as fast as the telephone service, and as accurate as a typewriter, especially when there are plastic numbers in the message

• А- false, В- true
• А- true, В- true
• А- false, В- false
• А-true, В-false

Correspond the left and right parts

• under separate cover
• полностью
• out of stock
• нет на складе
• in full
• в отдельной упаковке

Choose two possible answers: Perhaps you have requested a ____________ to pay a debt that is not due

• customer
• pimp
• consumer
• client

Put the verb in brackets in the right form: Often there (to be) a telegraphic address. This is often an abbreviation of the name of a company e.g. CONNOLLY MARTIN WHOLESALE LTD. of London might have the telegraphic address – CONMAR LONDON

Which of the two assertions are true and which are false? A) No supplier wants the goods to be damaged or lost, but he dreams about the ship’s being captured by pirates B) He will never tell the customer what really happened to the goods.

• А-true, В-false
• А- true, В- true
• А- false, В- false
• А- false, В- true

Which of the two assertions are true and which are false? A) After the enquiry and reply, a supplier may consider an announcement or follow-up letter necessary just to keep the buyer in the world of reading intellectuals B) The announcement might be about a reduction in price, improved discounts for bulk purchase, a reminder that demand is high and stocks are in short supply, or information about an addition to the range of goods which the supplier can offer

• А- false, В- false
• А-true, В-false
• А- false, В- true
• А- true, В- true

Correspond the left and right parts

• lender
• credit standing
• bank transfer
• banker’s transfer
• creditworthiness
• giver

Which of the two assertions are true and which are false? A) The letter receives attention if you address it to the company’s young secretary B) The buyer sends the instructions for packing and marking to the family of the company’s director.

• А-true, В-false
• А- false, В- false
• А- true, В- true
• А- false, В- true

Which of the two assertions are true and which are false? A) Many executives still prefer a written document over other forms of communication, because the document can serve as a contract, the facts will be on record in writing, and executives do not have to rely on memory, because they usually suffer from a debilitating memory loss. B) This is why it is important to write a good Business Letter

• А- false, В- false
• А-true, В-false
• А- false, В- true
• А- true, В- true

Choose two possible answers: As we know, sales letters ____________ have a four-part strategy

• usually
• crazily
• funnily
• ordinarily

The Export Invoice is a very important document, and is required by banks when they issue _______

• debt
• balance
• credit
• deposit

Correspond the left and right parts

• clear (v) the goods
• право собственности
• consignee
• грузополучатель
• title
• растаможивать товары

In the meantime, we shall send you a letter within the next few days advising you of the details of the ____________ and other arrangements for payment

• credit
• salary
• account
• money

Choose two possible answers: You may have made a complaint that ____________ to be unfounded, or you may have failed to do something you promised to do/ or done something you promised not to do

• turns
• turns out
• happens
• happenes out

Choose two possible answers: Also, we will deduct another ____________ percent of the bill for the misunderstanding. Thank you for your patience

• 15
• 100
• 10
• 150

Give Russian equivalent to the term: inside address

Which of the two assertions are true and which are false? A) Empathy means to care about someone’s good looks B) A well-written business letter will convey the feeling that the writer does care about the reader and is genuinely interested in working together to solve a problem or discuss a concept

• А- true, В- true
• А- false, В- false
• А- false, В- true
• А-true, В-false

Choose two possible answers: It may not be ideal, however, ____________ a temporary book-keeper is responsible for the error

• so
• since
• because
• therefore

Choose three possible answers: As the title indicates, the purpose of this form is to …information from the reader. If the reader is expecting the letter, your task is easy

• gain
• obtain
• retain
• get

Choose two possible answers: Try not to sound as if you are making ____________, but offer a reasonable explanation for the lapse

• misuses
• abuses
• excuses
• apologies

Which of the two assertions are true and which are false? A) The answerback code is repeated at the end, and the operator waits for me receiver’s code to see that the message has been received B) When the operator presses the DIAL button a lamp comes on; it goes out when-the operator presses the button on his jeans

• А- false, В- false
• А- true, В- true
• А- false, В- true
• А-true, В-false

Put the verb in brackets in the right form: Shipment: By S/3 Shenandoah, Norless Line, which, sailed from Tilbury Docks, London on December 5th, and is (to schedule) to arrive in Barcelona on December 11th. Marks and numbers: S.O.F. in diamond BARCELONA. Details of weights and measurement are given on the enclosed printed form

Choose three possible answers: When you cannot solve the customer’s problem, then the letter ___________ more difficult. In this situation, the letter will have four parts

• turns
• gets
• makes
• becomes

Put the verb in brackets in the right form: However the division STOP is (to insert) between AGENT and WILL to avoid confusion. If the word STOP is left out, there is another possible meaning to the telegram

Memo is short for _____________

• memory
• memoirs
• memorial
• memorandum

Which of the two assertions are true and which are false? A) Many shipowners print their own Bills of Lading, and not all look alike B) The master of ceremony signs the Bills of Lading and the shipowners retain a copy

• А- false, В- false
• А- false, В- true
• А- true, В- true
• А-true, В-false

You may ____________ some letters from the more old-fashioned correspondents who write to you, so it is probably necessary to look at some of the language forms they use

• deceive
• receive
• conceive
• perceive

Correspond the left and right parts

• dispatch
• сделать передаточную надпись на бланке
• dirty Bill of Landing
• коносамент с оговорками
• endorse in blank
• отправлять

Put the verb in brackets in the right form: The deadline for admission is August 13. It would be a great honor to have you in attendance. (to enclose) is an admissions form and more information on the colloquium

We thank you for your ____________ dated 5th November

• quarry
• carry
• enquiry
• diary

Put the verb in brackets in the right form: You should write figures as words if possible, e.g. seventy-seven, and not 77 (which looks like seventy seven in the UK but is (to see) as eleven in other European countries). Similar confusion can be caused by hundreds, thousands, and so on.

Which of the two assertions are true and which are false? A) And if a heading helps to shorten a letter you should consider using one B) The heading in the letter on page 182 is Order NO. S81511/TW3F/CLF

• А-true, В-false
• А- false, В- false
• А- false, В- true
• А- true, В- true

Which of the two assertions are true and which are false? A) Letters have to be typed or word-processed accurately on the company B) International mail tends to be dangerous and in some countries the post is criminal business

• А- true, В- true
• А-true, В-false
• А- false, В- false
• А- false, В- true

Which of the two assertions are true and which are false? A) Memos can be used for a variety of other purposes B) Memos should always be filed for future reference

• А- false, В- false
• А-true, В-false
• А- true, В- true
• А- false, В- true

An invoice is a document which gives details of the quantity, the ________, the value per unit and the total value of goods which are despatched from a seller to a buyer

• prescription
• inscription
• description
• subscription

We enclose a Pro-Forma Invoice as requested. This covers the cost of 1500 cassette tapes (Type EM127DN), the discount, and freight and ____________ costs to Caracas. The invoice number is 0368851

• makesurance
• insurance
• assurance
• reassurance

Please check the entries and if you cannot pay Ј447.70 in settlement of this account, ____________ carry forward the balance to the next quarterly account

• kindly
• politely
• nicely
• pleasantly

The standard 1 per cent ____________ will be deducted if payment is made before the end of this month

• discount
• account
• count
• recount

Which of the two assertions are true and which are false? A) A ‘clean’ Bill of Lading means that the shipowners agree that the goods were received on board in good condition B) If the goods are not morally right, the Bills of Lading are described as ‘dirty’, ‘unclean’, or ‘foul’

• А-true, В-false
• А- true, В- true
• А- false, В- true
• А- false, В- false

If the writer knows that he is writing to a particular manager, he may use the salutation ‘Dear Sir,’ and if he knows the recipient personally he may write ‘Dear Mr Jones,’ and use the subscription ‘___________ sincerely’

• Yourself
• Yours
• You
• Yo

Thank you for your letter of the 8th November, in ____________ you enclosed a Pro-Forma Invoice (No. 0368851)

• what
• that
• which
• when

Put the verb in brackets in the right form: We have (to discover) since then that it was here all the time. Please disregard the letter when it arrives

Put the verb in brackets in the right form: We thank you for your order (No. 4531) for 550 AB/25 condensers. We can supply 300 of these immediately, but we shall (to have) to ask the factory to produce any amount above that quantity. We shall let you know about the 250 extra

Put the verb in brackets in the right form: Hyphenated words, such as figures (seventy-seven), and words like ‘change-over’, ‘ready-to-wear’ are (to count) as one word

Which of the two assertions are true and which are false? A) The Bill of Lading is a receipt signed by the captain of the ship for the cargo he has received on board B) This is called a ‘boated’ Bill of Lading (also called a ‘shipped on boat’ Bill of Lading)

• А- false, В- true
• А-true, В-false
• А- true, В- true
• А- false, В- false

Put the verb in brackets in the right form: As our oral agreement stipulated, we expected 5 black armoire units to be installed in the master bedroom, but instead, we found that 3 white particle-board desks were put in. I (to think) you will agree that a communication problem exists

It may ____________ details of the cost for information only, or it may be a statement of costs which must be paid before the goods are delivered

• give
• set
• take
• put

Which of the two assertions are true and which are false? A) There is a special telex directory for subscribers B) A telex operator sends a message by dialling the receiver’s telex number. The receiver’s answerback code should then appear on the operator’s teleprinter

• А- false, В- true
• А- true, В- true
• А-true, В-false
• А- false, В- false